Shipping policy
Eathos Shipping Policy
At Eathos, we know you’re excited to receive your order, and we work hard to deliver it quickly and safely. Below is an overview of how we process and ship your snacks.
ORDER PROCESSING
• Orders are prepared within 2–3 business days.
• Each pack is freshly sealed and quality-checked before dispatch.
• Orders placed on weekends or holidays are processed on the next business day.
DELIVERY TIMELINES
• Once shipped, orders typically arrive within 7 business days.
• Delivery times may vary depending on location and courier operations.
• Remote areas may require additional transit time.
COURIER PARTNERS
• We ship through reliable courier partners to ensure safe and timely delivery.
• Tracking-enabled services are used wherever possible.
SHIPPING FEES
• Applicable shipping charges are displayed at checkout.
• No hidden costs will be added after purchase.
ORDER TRACKING
• A tracking number is sent via email once your order is dispatched.
• You can monitor shipment progress directly through the courier’s tracking link.
ACCURATE DELIVERY INFORMATION
• Please ensure your shipping address and contact number are correct.
• We are not responsible for delays caused by incorrect or incomplete details.
DELIVERY CONCERNS
If your order is delayed, damaged in transit, or marked delivered but not received, contact us at:
support@eathos.in
Our team will assist you promptly.
SERVICE AREA
• We currently ship only within India.
• We plan to expand international shipping in the future.
HOLIDAYS & PEAK PERIODS
• Deliveries may take longer during public holidays, festivals, severe weather, or high‑volume periods.
• We appreciate your patience during these times.
For information about replacements or refunds, please refer to our Return & Replacement Policy.